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FAQs

What size of self storage unit do I need?

Make a quick list of items you plan to store, including furniture, appliances and any awkwardly shaped items that will not be packed in boxes. Then measure your largest item, and reference our STORAGE CALCULATOR tab under STORAGE TOOLS to determine which storage option is right for you!


What type of storage unit do I need?

Do you want the convenience of a drive up unit? Do your belongings need climate control? What about vehicle or boat storage? DriveInn Storage® has a variety of self storage units to fit your storage unit needs. Contact us so we can help.


Do I need to provide my own lock?

No, you are given a lock with your refundable security deposit.


What pest control and cleanliness measures do you take?

We have a contract with the Benson Pest Management, the tri-state's premier pest control company, to ensure our facilities are pest free.


Do you rent moving trucks?

We have a partnership with U-Haul who specializes in moving trucks. For U-Haul reservations, please call (925) 809-7387.


Do I need to purchase insurance for my storage unit?

We reccomend that you check your homeowners policy or your renters policy for self storage coverage. If you do not have one of these policies, inquire with your representative at DriveInn Storage®. We sell monthly renters insurance for your unit through MiniCo Insurance. Contact us for a free quote.


What is a temperature controled unit?

Storage units with climate control maintain a consistent environment of 55˚F-85˚F in order to protect items that may be damaged in extreme temperatures. These units offer ultimate comfort when you are loading and unloading at your unit. Check out our CLIMATE CONTROL tab under STORAGE TOOLS for more information on our climate control units. 


What is a drive-up unit?

Do you need frequent access to your items? Do you want a simpler and smoother move-in and unload process? A drive-up unit is the way to go! Drive-up units are similar to an attached garage. These units are on the ground floor and have an exterior entrance which allows for direct access to and from your vehicle. The doors roll up and are opened manually.


What is the difference between an indoor and an outdoor unit?

An outdoor unit is most often a drive-up unit, which gives you the ability to load your belongings directly from a vehicle or truck. An inside unit is within the property and will require you to go inside, and down a hall to access your unit. The inside units are climate controlled. We have 4 different entry doors to make your move easy, and convenient hand carts on site to assist you as well as.


What are the gate access hours?

Gate access is available daily from 7AM-7PM at our DriveInn Storage South® location. If you require 24/7 access, then our DriveInn Storage North® location is the perfect location!

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